Delete your AskCheck account & data

This page explains how to request deletion of your AskCheck account and the data associated with it.

Delete in the app (immediate)

1. Open the AskCheck app and sign in.
2. Go to the Profile (or Settings) page.
3. Tap Delete account and confirm.

Your account and all associated data are permanently deleted right away.

Request deletion by email

If you can't access the app, email rainsnoopy@gmail.com from the email address linked to your account and ask us to delete it. We'll complete the request within 30 days.

What is deleted

Deleting your account permanently removes: your account and profile(s); health data synced from Health Connect / Apple Health; diet and activity logs; health-check reports and any uploaded files or images; and chat history.

What is kept

We do not keep your personal data after deletion, except where retention is required by law (for example, payment and tax records related to a subscription purchase). Any residual copies in encrypted backups are purged within 90 days.

刪除您的 AskCheck 帳號與資料

本頁說明如何要求刪除您的 AskCheck 帳號及相關資料。

在 App 內刪除（立即生效）

1. 開啟 AskCheck app 並登入。
2. 前往「個人」（或「設定」）頁面。
3. 點選「刪除帳號」並確認。

您的帳號及所有相關資料會立即永久刪除。

以 Email 要求刪除

若您無法存取 app，請以帳號綁定的 Email 寄信至 rainsnoopy@gmail.com 要求刪除，我們會在 30 天內完成。

會刪除哪些資料

刪除帳號會永久移除：您的帳號與個人檔案；從 Health Connect／Apple 健康同步的健康資料；飲食與運動紀錄；健檢報告與上傳的檔案或影像；以及聊天紀錄。

會保留哪些資料

刪除後我們不會保留您的個人資料，但法律要求保留者除外（例如訂閱購買相關的付款與稅務紀錄）。加密備份中的殘留副本會在 90 天內清除。